1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our restaurant, including website visits, orders, reservations, and customer enquiries. We are committed to ensuring the security and privacy of all information you provide to us.

2. Information We Collect

We only collect personal information that is necessary to provide and improve our services. The information we may collect includes:

• Full name
• Contact telephone number
• Email address
• Delivery or billing address (when placing orders)
• Order details and preferences
• Reservation details

3. How We Use Your Information

Your information is used solely for the following purposes:

• Process and fulfill your food orders and reservations
• Contact you regarding your orders, enquiries or bookings
• Provide customer support and respond to requests
• Maintain records of transactions for internal management
• Improve our menu, services and customer experience

4. Data Storage and Retention Period

All personal information is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected:

• Order and transaction information: retained for 7 years
• Customer contact and enquiry records: retained for 12 months
• Reservation data: retained for 30 days after the booking date

Once the retention period expires, all personal data is securely and permanently deleted.

5. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to authorised staff members only.

We do not share, sell, or rent your personal information to third parties, except where required by law or to fulfill your order with necessary service providers.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (where applicable)
• Withdraw consent for data usage (where applicable)

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review this policy regularly.